Q: How long will it take to receive my order?
A: We typically ship orders within 24 hours on business days. If you're outside Amman, expect your delivery within 2-3 days.
Q: How much does shipping cost?
A: Shipping costs are calculated based on your location. You’ll see the shipping fees before completing your purchase at checkout.
Q: Can I track my order?
A: Yes, once your order is shipped, we’ll send you a confirmation email with tracking information so you can monitor your package’s journey.
Q: What should I do if my order arrives damaged?
A: If your order arrives damaged, please contact us immediately. We'll arrange for a replacement or refund as soon as possible.
Q: Do you ship internationally?
A: Yes, we ship internationally. Please note that additional customs fees or import duties may apply depending on your country's regulations. These fees are the responsibility of the customer.
