1. Return Eligibility
Timeframe: Returns are accepted within 7 days of the purchase date. Please make sure to initiate the return process within this timeframe to be eligible for a refund.
Condition: In order to be eligible for a return, items must be returned in their original condition, unopened, and unused. We cannot accept returns for products that have been opened or used due to hygiene reasons.
Proof of Purchase: A valid receipt or proof of purchase is required for all returns. Please make sure to keep your receipt or order confirmation email as proof of purchase.
2. Non-Returnable Items
There are certain items that are non-returnable. Please note that the following items cannot be returned or exchanged:
Customized Products: Personalized or custom-blended perfumes are non-returnable. These products are specially made to your specifications and cannot be resold.
Gift Cards: Gift cards are non-returnable and non-refundable. Once purchased, they cannot be returned or exchanged for cash.
Final Sale Items: Items marked as final sale or purchased after a discount cannot be returned or exchanged. Please carefully review the product description before making a purchase.
If you have any further questions or concerns regarding our return policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our products.
Thank you for shopping at Dar Attar!